Quit Hero
The Focus
Quit Hero is a medical team of doctors based in Brisbane, Queensland, that specialises in helping patients quit smoking through nicotine replacement therapy. They needed a centralised database to track customer interactions, assist with reporting, and track all website orders in one central system. However, they were facing challenges with integrating their website orders with Salesforce. No other development partner was able to provide the solution they needed, but Mensatech was up to the challenge.
The Solution & Results
Our team of experts at Mensatech worked closely with the Quit Hero team to understand their unique requirements. We refined the Salesforce setup to properly integrate website orders with Salesforce, ensuring that all customer interactions and website orders were tracked in one central system. The solution provided Quit Hero with valuable insights and analytics to assist with reporting and tracking of customer interactions, ultimately improving their customer service and driving sales growth.
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